It’s a mistake to try and design your product or service so that it tries to appeal to everyone in your market. You just can’t do it – yet it’s a mistake I see people making all the time…
A training course which contains information suitable for newbie internet marketers just isn’t going to appeal to a marketer who has 5 years experience.
It’s absolute vital when you market a product (whether it’s your own or one you’re promoting as an affiliate) that you know exactly WHO you target market is.
I was watching a sales video the other day for an internet marketing training course and within the video were statements such as:
This is NOT for people who want a push button solution.
This is NOT for people without a list.
This is NOT for people who aren’t making money online.
This IS for people who are already making a full-time income online and want to learn how grow their business dramatically in the quickest possible time
The sales video was basically actively excluding perhaps 95% of people in the ‘make money online’ niche.
An unwise move to exclude such a large proportion of the market?
Definitely NOT! It was a fantastic sales video because what it in effect did was shout out to the remaining 5% of people “this is the product for YOU! This is the solution that you need!”
Your product or offer needs to be targeted at a very specific group of people.
You need to know who they are in order to be able to market to them effectively – and this is where I find writing a ‘pen portrait’ extremely useful.
A pen portrait is basically a description of the person who will buy your product; the person you are aiming it at.
It might be:
“David Smith. Aged 32. Has been involved with internet marketing for a couple of years. Last year however David quit his job to run his own online business selling ebooks and video information products. His business is currently earning $2,500 a month profit and he is keen to grow his business and increase his profits to $5,000 a month.”
I reckon that was roughly the pen portrait of the person the product I was looking at the other day was aimed at.
Of course your pen portrait might be completely different. Let’s say you’re trying to sell a product about “how to date more women.”
My pen portrait might be:
“Thomas Jefferson. Aged in his early 20s. Thomas has always struggled with his self confidence. He finds it difficult to talk to women in clubs or know how to strike up a conversation with strangers. He is an intelligent person but lacks self confidence. He wants to know how he can approach women and how to make them like him.”
Of course not everyone who wants to buy your product is going to fit your pen portrait exactly, but I find that writing it down really helps you to define who you are aiming this product at.
Who is going to buy your product? What are they like? What’s their background and where are they now? Where do they want to be? What are their interests? What are they good at? What are they bad at? What are their hopes and fears?
When you’re creating your sales page, you can then talk about the hopes and fears of your target audience. Carrying on the same example, your sales page might say “I used to walk up to women in clubs and practically freeze. I didn’t know what to say and I used to feel like an idiot. Then I discovered the secrets to boosting my self confidence. Now I find it easy to date women, thanks to the techniques I’m going to share with you inside my new product ‘Date More Women.’
That isn’t me btw – and I’m not suggesting your sales page would use those exact words – but hopefully you understand what I’m getting at
By being clear about your target audience and making it very specific you’ll make more sales. The 5% of the wider market whom you ARE aiming your product at will see your sales page and think “Wow – this product is for ME! It’s the one I’ve been waiting for and fits my situation perfectly. They are talking to ME!” Then of course they’ll buy it.
Define your target audience. Know who they are. It’ll help you be a more effective marketer and sell more products.
Comments welcome, as always (in fact your comments and emails are what really make my days



By Rob July 13, 2011 - 11:11 am
Hi Daniel
Generally I agree with you. Appeal to likely buyers, repel everyone else. Here’s an interesting one though, what about services that are very situation specific rather than personality specific. The website link in this comment is one example. I know that there are several reasons why someone might use the service but for each reason, there is likely a different type of person involved.
Makes a landing page very difficult as you know somebody needs the service but you don’t know why. Sure there is a way to handle this type of situation if only I can figure it out!
By Daniel Flower July 13, 2011 - 1:25 pm
Hi Rob
Thanks for the comment.
Yea it’s an interesting one. I guess with something like that it’s difficult because of the reasons you touch upon. You would need a different landing page for each one but the service could essentially be the same.
Daniel
By Rhonda July 13, 2011 - 3:55 pm
Daniel,
This was a really great topic. It really helped me with one of my websites that I was struggling with. I already knew that I needed to define my target audience a little more, but actually writing down the specifics of who that person might be really helped me to define my targeted audience more clearly. Thanks!
By Daniel Flower July 13, 2011 - 4:47 pm
Hi Rhonda
Thanks for the comment.
Glad you found it useful.
Cheers
Daniel
By David Taylor July 21, 2011 - 5:28 pm
Hi Daniel,
Interesting post. Being very specific about who your product is for will save a lot of time, both for the people who will not benefit from the subject AND for you since you will otherwise have to process refunds and support tickets for people who aren’t ready for your product.
Makes good sense. Thanks for the post.
All the best,
Dave
By Daniel Flower August 2, 2011 - 8:59 pm
Hi Dave
Thanks for the comment
Glad you enjoyed the post.
Cheers
Daniel